General Manager Job Description

Looking for a career that combines your passion for fashion, strong work ethic, and creative drive? Perfect, we're looking for you!

Job description:

Chic Consignment is looking for an energetic General Manager to oversee retail and consignment operations ensuring high standards and customer satisfaction are met on a daily basis. The General Manager will work closely with the store owner regarding company policies, procedures, marketing, as well as overseeing the sales floor. This position is full-time with benefits, and will be required to work 1-2 weekend shifts (mostly Saturday) per month. This position is to be done on-site in Andover, MA.

Responsibilities and Duties:

  • Required to work 1-2 weekend shifts (mostly Saturday) per month
  • Hiring and professional development of staff members and interns
  • Implement company policies and procedures
  • Check company email and voicemail daily and respond promptly
  • Maintain weekly employee schedule
  • File consignor contracts ensuring information is accurate in computer system
  • Train and assist staff with use of Liberty software used for consignment and sales
  • Point of contact for consignor/customer questions and concerns
  • Issuing consignor checks on a bi-monthly basis
  • Assist with consignment appointments as needed
  • Assist and manage front of store operations, customers and other team members
  • On occasion, assist with opening and closing procedures

Qualifications and Skills Requirements:

  • Minimum 2 years management/supervision experience  
  • Excellent customer service
  • Excellent project management, organizational, and communication skills with fine attention to detail
  • Proficiency in MS Office software products and Google Suite products
  • Ability to learn new software applications and online tools
  • Ability to adapt quickly to changing priorities in a fast-paced environment
  • Retail company/brand/fashion experience a plus